24/7 Support
In early 2004, Elite launched a new systems healthcare initiative, with the aim of providing clients with guaranteed cover both during normal working hours and out of hours. The program is based around a basic contract which provides :
- guaranteed telephone support within one hour
- onsite support if required within four hours (Geographical restrictions apply)
- reduced hourly rates compared to ad-hoc call-out cover
All available 8 hours a day, 5 days a week
To complement this program the following options are also available:
- 24/7 cover
- Quarterly health check
- Site Audits
- Familiarity Period
- Training for site personnel
- Intervention cover
- Flexible contract durations
- Asset Guardian management (Elites new asset management software tool)
For further information, please download our healthcare flyer or contact our Support Manager on 01506 597900.